Refund policy

Return & Refund Policy

At Ethereal Coffee Co., every bag is roasted in small batches with care and intention. Because our coffee is a perishable product, we’re unable to accept returns once a bag has been opened or used.

However, your satisfaction matters deeply to us.

If there’s an issue with your order — whether it arrived damaged, incorrect, or didn’t meet expectations — please reach out within 7 days of delivery. We’ll make it right through a replacement or refund, depending on the situation.

We’re a small business rooted in faith and integrity, and we’re committed to treating our customers with honesty and grace.

📬 Contact us at etherealcoffeeroasters@gmail.com and include your order number and a brief description of the issue.

Thank you for supporting small-batch, faith-fueled coffee.